How to Submit a Customer Support Ticket on VEQTOR eMarket

We have a few methods you can use to contact our customer support team depending on your query. 

  • Log in to your VEQTOR eMarket account.
  • Navigate to a product and submit a query on the product page for that product. 
  • Help Center at the top of the page can be used and then click on 'Submit Ticket' can be used. 
  • Click on "Submit a Ticket" or use "Contact" page. 
  • Fill out the form with your full name, email, and order number (if applicable).
  • Provide detailed information about your issue or query.
  • Attach any relevant files (screenshots, receipts, etc.) to help explain the problem.
  • Review the form to ensure all fields are completed correctly.
  • Submit the ticket and wait for a confirmation email with your ticket number.